For orders outside Metro Manila, we ship through LBC.

For orders within Metro Manila, we ship through local couriers (e.g. Lalamove, Grab Express, Angkas Padala, etc.) for same-day deliveries.

For orders made within Metro Manila, shipping is availble through local couriers (e.g. Lalamove, Grab Express, Angkas Padala, etc.). Shipping is FREE nationwide.

For orders outside Metro Manila, it may take five (5) days to one and a half weeks via LBC.

One of our representatives will reach out via call or text to confirm your order and delivery details. You may cancel your order during this confirmation call or text.

Step-by-step Order Cancellation Process:

1. One of Plaud AI Philippines representatives will call you, our client, to confirm your order details. - If you decide to CANCEL your order, this will be cancelled on the website.

- If you have PAID for your order and decided to CANCEL the transaction, refunds will be processed by Paymongo.

Please note that refunds may take up to 7-14 banking days before it gets reflected back to your account.

Any products purchased from this website can be returned or exchanged within 30 days of purchase. This is subject to Terms and Conditions. Please see our Return Policy for more information or reach out to us on Facebook at Plaud AI Philippines.

Our office is at Sparta Compound, FMF Building, 126 Pioneer St, Mandaluyong City, 1550 Metro Manila